[Announcement 2019/10/01] Bitshares Gateway Is Temporary Closed

last year

Dear WEKU Community

We are experiencing some connectivity problems with the BTS gateway so it will be closed between 3- 7 days to while it’s being repaired. We have to apologise for this inconvenience.

Any pending transactions will be refunded, of course, but users should refrain from sending tokens through the gateway until further notice. The WeKu Team will make another announcement when the gateway is reopened.

The WeKu Team thanks you for your patience and your continued support.

The WeKu Team

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I wish I saw this before selling my coins ): 1k Weku gone. I was waiting and waiting and thought I put in the wrong send name! For a second I saw it in my acc the BTS then it disappeared. Am I getting my Weku coins back or are you holding on to it until the gateway is fixed? I don't mean to rush I am kinda upset that I did not see this until after I send 1K weku coins to the BTS and im worried my coins are lost because I saw them on my account then they disapeared.

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@aaliyaholt
Please wait until the gateway is fixed. The problem is our dev still don’t find the root cost of the problem and asked us not to manually transfer to users now due to these reasons:

  1. Once the problem is fixed, the gateway maybe auto transfer every pending transaction and if we manually transfer now, it could be a double transfer in the end.

  2. The gateway maybe already made a transfer but we all could not see it due to the connection error and the amount is maybe hidden.

Once the gateway is back we will go trough the whole transfer list again and if any transactions still on pending, Eric will refund users.

I am not a dev and don’t have a clue how to solve this problem but one thing i can promise you is that your WEKU will not be lost.
Thank you for your understanding.

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I was just worried my coins got lost because I made the trade before the team caught the problem and closed the GW to fix things. And I thought I saw it for a moment and then it went away etc. Thanks for the clear up.

Any update, please? The exchange gateway seems still closed.

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Maybe they are having issues still.

We are pleased to see that your official gateway seems to be back online.

In any case i just finished testing mine and i will leave it running to provide a backup.

We encourage users to use the official one, as @rev-bank will be charging a 25% fee to cover our server and bitshares fee expenses.

I invite users to only consider @rev-bank as a backup for when the official one is offline

Due to the high operations costs.

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The offical one is working again? I'll have to see if my coins were saved

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well a few hours after i posted that my gateway was back operational and proposed a deal in my post to split the costs, they announced that they had opened back the gateway in their discord and a friend tried a transfer and worked, but apparently a few hours later it broke again...

Mine is working flawlessly but no one is using i do a transfer daily to make sure it is working

From what i read in their support discord i think they are promoting the cryptopaisa/easypaisa exchange, which is funny as he is my main customer so probably people get a better rate using my bots.... but with WEKUit you never know.

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maybe something is blocking the connection for why it breaks down

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bitshares does not block connections, however if bots are too needy because they are not properly made they might flood the API servers with requests and get disconnected, my bots do not suffer from that and i never seen bitshares disconnecting anyone.

The sad part is that they have the code i made for them which is basically the one i am using now so either they are not using it or they broke it trying to improve it.

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That could be possible. Maybe there is a defect in the code that you gave them. If it keeps dropping maybe they need a new code?

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They do NOT use my code and my code is working in my server so

DO NOT BLAME THEIR INCOMPENTECE IN ME

They need to get their shit together.

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I was trying to blame you. I am not the best at explaining things but. I lost 1K weku coins because they can't fix the gateway. When I get them back I'm gonna test out your gateway. The test is just to make sure I did it correctly and to experinment with how many coins I need for a good trade.